LEGAL INFORMATION

TERMS OF SERVICE

Last updated: 22 August 2026

These Terms of Service explain the conditions that apply when you use the CyFireworks website, request a quotation or engage us to provide fireworks displays or special effects. Any specific written quotation, booking confirmation or signed agreement accepted by both parties forms part of these terms and will take priority if it expressly states different conditions.

ABOUT CYFIREWORKS

CyFireworks provides professional fireworks displays and special effects for weddings, corporate events, festivals and private celebrations across Cyprus. You can contact us at cyfireworks@gmail.com, +357 94 599972, or Larnaca Aradippou, 7102, Cyprus.

WEBSITE USE

The information on this website is provided for general guidance. Service descriptions, images and videos illustrate possible effects, but the final appearance, duration, availability and suitability of an effect depend on the venue, event plan, weather, equipment, safety distances and applicable requirements. You must not misuse the website, interfere with its operation or submit false, unlawful or harmful material.

ENQUIRIES AND QUOTATIONS

Submitting a contact or quotation form does not create a booking. Quotations are based on the information available at the time and remain subject to availability, technical assessment, venue approval and any stated validity period. A booking is confirmed only when we provide written confirmation and any required deposit, payment or documentation has been received and accepted.

EVENT INFORMATION AND CHANGES

You are responsible for providing complete and accurate information, including the event date, venue, location, timings, audience size, access arrangements and requested effects. Changes to the venue, schedule, audience position, production plan or selected effects may require a revised assessment, price or quotation. We may decline changes that cannot be delivered safely, legally or within the available time.

SAFETY, VENUE AND PERMISSIONS

Safety takes priority over performance. Every proposed setup is subject to venue conditions, available space, audience positioning, access, ventilation, nearby structures, fire detection systems, weather and other operational factors. We may replace, reduce, delay, suspend or cancel an effect when we reasonably believe that safe or lawful operation cannot be maintained.

Any permits, venue approvals, notices, access arrangements or supporting documentation required for the event must be completed before the relevant effects are confirmed. Responsibility for obtaining specific approvals will be identified during planning or in the quotation. Clients and venues must follow safety instructions and keep guests and unauthorised persons outside controlled operating areas.

PRICES, VAT AND PAYMENT

Unless stated otherwise, prices are quoted in euros. VAT and any third-party costs will be shown where applicable. Payment amounts, due dates, deposit requirements and accepted methods are set out in the quotation or invoice. Failure to pay an amount when due may result in suspension or cancellation of the booking, subject to any mandatory rights that apply.

CANCELLATIONS, RESCHEDULING AND REFUNDS

Cancellation, rescheduling and refund conditions are stated in the accepted quotation or booking confirmation. Because event services reserve a specific date, equipment, personnel and preparation time, deposits or costs already incurred may be non-refundable where permitted by law. We will explain any applicable charge and will not limit mandatory consumer rights.

If you request a new date, we will try to accommodate it subject to availability, venue requirements and any additional costs. A rescheduled event is not confirmed until the change has been accepted in writing.

WEATHER AND FORCE MAJEURE

Wind, rain, extreme heat, fire risk, venue restrictions, authority directions, transport disruption, equipment failure, illness or other circumstances beyond reasonable control may prevent or alter performance. Where safe operation cannot be maintained, we may modify the setup, adjust timing, use an alternative effect, postpone or cancel the affected service. The financial treatment of these circumstances will follow the accepted quotation, costs already incurred and applicable law.

CLIENT AND VENUE RESPONSIBILITIES

The client must:

• provide accurate event and venue information;

• obtain the approvals or permissions assigned to the client;

• ensure suitable access, setup time and operating space;

• communicate venue rules and production changes promptly;

• follow safety instructions and prevent interference with equipment or controlled areas;

• ensure that a responsible contact is available before and during the event.

EQUIPMENT AND EFFECTS

Equipment and pyrotechnic articles remain under the control of CyFireworks or our authorised personnel. Clients and guests must not handle, move, activate or interfere with equipment or materials. Substitutions of equivalent effects may be made where availability, safety, technical or venue conditions require them, without materially reducing the agreed service.

INTELLECTUAL PROPERTY AND EVENT CONTENT

The CyFireworks name, branding, website content, designs, photographs and videos are protected by applicable intellectual property rights. You may not copy or use them commercially without written permission.

Unless otherwise agreed, photographs or videos taken at an event may be used by CyFireworks for portfolio and promotional purposes only where lawful and appropriate. Please notify us in writing before the event if the client or venue requires confidentiality or restricts filming. Any use involving identifiable individuals will remain subject to applicable privacy and consent requirements.

LIABILITY

We provide services with reasonable care and skill. Nothing in these terms excludes or limits liability where it cannot legally be excluded or limited, including mandatory consumer protections. To the extent permitted by law, we are not responsible for indirect or consequential loss, loss caused by inaccurate client information, guest interference, venue restrictions, unauthorised changes or circumstances beyond our reasonable control.

Any issue should be reported promptly so that we have a reasonable opportunity to investigate and, where possible, correct it. Specific liability provisions in an accepted written agreement will apply to that booking.

COMPLAINTS

If you are dissatisfied with a service, contact us as soon as possible at cyfireworks@gmail.com with the booking details and a clear description of the issue. We will review the matter and respond within a reasonable time.

PRIVACY AND COOKIES

Personal information submitted through the website or during a booking is handled in accordance with our Privacy Policy at /privacy. Our website may use cookies and third-party technologies as described in that policy.

THIRD-PARTY LINKS AND SERVICES

Our website may include links to external websites, social platforms or third-party services. We do not control their content, availability or privacy practices and are not responsible for losses caused by their independent services.

CHANGES TO THESE TERMS

We may update these Terms of Service to reflect changes in our services, practices or legal requirements. The version accepted for a confirmed booking will continue to apply to that booking unless both parties agree otherwise or a change is required by law.

GOVERNING LAW

These terms are governed by the laws of the Republic of Cyprus. The courts of Cyprus will have jurisdiction, subject to any mandatory consumer rights or jurisdiction rules that apply.

Questions about these terms can be sent to CyFireworks at cyfireworks@gmail.com or +357 94 599972. Postal address: Larnaca Aradippou, 7102, Cyprus.